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California Employee, Applicant, and Agent Privacy Notices

Effective January 1, 2023.

This privacy notice was last updated on Tuesday, November 29, 2022.

This Notice to California Residents: Prospective or Current Paul Revere Life Insurance Company Employees, Independent Contractors,  Agents, and Brokers (“Notice”) supplements the Paul Revere Life Insurance Company Group Privacy Notice and serves to inform California residents of the Paul Revere Life Insurance Company's collection of their information (“Notice at Collection”) and their rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”) and to provide additional important information required by the CCPA. 

Table of contents

  1. Collection of Information
  2. Sources of Information
  3. Purposes of Collection of Information
  4. Disclosure of Information
  5. Consumer Rights
  6. Exercising  Rights
  7. Contact Colonial Life for Additional Information

Collection of Information

In the preceding twelve (12) months, The Paul Revere Life Insurance Company has collected the following categories of personal information from or about consumers in their roles as prospective or current Colonial Life employees, independent contractors, or agents:

Category

Examples

Identifiers

Name, postal address, unique personal identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Any categories of personal information described in subdivision (e) of Section 1798.80.

Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, medical information, or health insurance information. (Some personal information included in this category may overlap with other categories.)

Characteristics of protected classifications under California or federal law

Age; ancestry and national origin; gender identity or expression; marital status; medical conditions; mental or physical disability; military or veteran status; pregnancy, childbirth, breastfeeding or related medical conditions; race; religion; sex and gender; sexual orientation.

Commercial information

None.

Biometric Information

Fingerprints, facial recognition scans.

Internet or other electronic network activity information

Browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement.

Geolocation data

IP Address

Audio, electronic, visual, thermal, olfactory, or similar information

Voice recordings, CCTV, photographs, videos.

Professional or employment-related information

Occupation, title, employer, resume, or employment history.

Education information

Certificates; licenses; grades, disciplinary actions, or assessments.

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Colonial Life may use inferences drawn from information collected about prospective or current employees, independent contractors, or agents to determine suitability for hiring, retention and/or promotion in accordance with applicable law.

Sensitive Personal Information

N/A. We do not collect sensitive personal information as that term has been defined under the CPRA. All information collected falls under the definition of personal information.

We will retain the information it collects about prospective or current employees, independent contractors, or agents until: (1) it has met any legal obligations for retention; and (2) it is no longer necessary for the business purpose for which it was collected.

Sources of Information

We may collect the personal information described above from the following sources:

  • Directly from consumers or indirectly from consumer interactions with our technologies or our websites
  • Government agencies or other regulatory bodies
  • Publicly available databases
  • Other parts of our organization, including our parent company, subsidiaries, and affiliates
  • Our service providers, such as payment processors, website hosting providers or third-party data companies
  • Consumer reporting agencies
  • Financial institutions.

Purposes of Collection of Information

We may use the personal information we collect for one or more of the following purposes:

  • The Paul Revere Life Insurance Company Business Operations.  To assist in managing our day to day business operations, including management of relationships between independent agents, brokers, and us.
  • Legal and Regulatory Compliance. Meeting internal and regulatory compliance requirements, responding to regulatory exams, conducting internal and external audits, and to otherwise response to governmental or regulatory inquiries and related obligations.
  • Analytics and Development. Developing new products, enhancing, improving or modifying our services, identifying usage trends, conducting internal research for technological development and demonstration.
  • Securing and Protecting Systems: Detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity.
  • Employment.  Maintaining information regarding our workforce and potential new hires including:  processing an application for employment, including reviewing references, background checks, and related analysis of a candidates application; maintaining information about employees required by law or necessary to administer benefits or otherwise support employees.

Disclosure of Information

Disclosure for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of personal information to the following entities for us to operate our business and provide services to consumers and for our service providers or contractors to perform services for us:

Disclosed for a Business Purpose

Category

Examples

Recipients

Identifiers

Name postal address, unique personal identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Vendors who provide services to us; regulators or government entities; parties to whom consumers have directed or authorized disclosure; our affiliates.

Any categories of personal information described in subdivision E of Section 1798.80.

Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, medical information, or health insurance information. (Some personal information included in this category may overlap with other categories.)

Vendors who provide services to us; regulators or government entities; parties to whom consumers have directed or authorized disclosure; our affiliates.

Characteristics of protected classifications under California or federal law

Age; ancestry and national origin; gender identity or expression; genetic information; marital status; medical conditions; mental or physical disability; military or veteran status; pregnancy, childbirth, breastfeeding or related medical conditions; race; religion; sex and gender; or sexual orientation.

Vendors who provide services to us; regulators or government entities; parties to whom consumers have directed or authorized disclosure; our affiliates.

Commercial information

None.

Biometric Information

None.

Internet or other electronic network activity information

Browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement.

Vendors who provide services to us.

Geolocation data

IP Address.

Vendors who provide services to us.

Audio, electronic, visual, thermal, olfactory, or similar information

Voice recordings, CCTV, photographs, videos.

Vendors who provide services to us; governmental entities to the extent necessary to protect life or property or to assist in related investigations.

Professional or employment-related information

Occupation, title, resume, employer, or employment history.

Vendors who provide services to us; regulators or government entities; parties to whom consumers have directed or authorized disclosure; our affiliates.

Education information

Certificates; licenses; grades, disciplinary actions, or assessments.

Vendors who provide services to us; regulators or government entities; parties to whom consumers have directed or authorized disclosure; our affiliates.

No Selling or Sharing with Third Parties

We do not sell or share (as those terms are defined under the CCPA) any personal information of any prospective or current employees, independent contractors, agents, or brokers.

Your Consumer Rights

As a California Resident, you may have the following rights with respect to your personal information, subject to applicable exceptions under law:

Right to Know What Personal Information We Have Collected.

You have the right to know what personal information we have collected about you, including the categories of such information, the categories of sources of such information, the purpose for which we collected, sold, or shared the information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about you.

Right to Correct Inaccurate Personal Information.

You have the right to correct inaccurate information about you that we have collected and maintain.

Right to Request Deletion of Personal Information.

You have the right to delete the personal information that we have collected from you. We will use commercially reasonable efforts to honor your request. Please note, however, that we may need or be required to keep such information, such as for our legitimate business purposes or to comply with applicable law.

Right to Opt-Out of Selling or Sharing Personal Information.

You have the right to opt-out of selling or sharing your personal information. We do not sell or share your personal information, so no opt-out is necessary.

Right to Limit Disclosure of Sensitive Personal Information

You have the right to limit the use or disclosure of your sensitive personal information to that use which is necessary to provide the goods or services you have requested or other uses permissible under Section 1798.121 of the CCPA. However, we do not collect sensitive personal information about prospective or current employees, agents, independent contractors, or brokers, so no request to limit is necessary to exercise this right.

Right of No Retaliation Following Opt Out or Exercise of Other Rights.

You have a right not to receive discriminatory treatment by the business for the exercise of the privacy rights conferred by the CCPA.

Exercising Your Rights

To exercise any of your rights available under the CCPA, please click the following link to be directed to a web form to complete your request: Individual Rights Request.

If you wish to exercise your rights under applicable law, but do not wish to do so through the link above, please contact us at privacy@unum.com or 1-877-684-1241.

Before we fulfill any of your requests, we are required to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of asking a series of questions to verify your identity. We will not deny you services or discriminate against you because you exercise any of the consumer rights described in this section. We try to process requests within 45 days of receiving the request. If we need more time or additional information to fulfill your request, we will let you know that we need additional time and why.

The CCPA restricts the above-mentioned consumer rights in situations where a business may need to retain the information for business purposes, to complete transactions you have requested, to comply with legal obligations, or for other purposes as required or permitted by applicable law.

You have the right to use or designate an authorized agent to submit requests on your behalf. If an authorized agent submits a request to know or a request to delete on your behalf, we may require that you provide the authorized agent written permission to do so. To designate an authorized agent, please contact us at privacy@unum.com or 1-877-684-1241. Colonial Life may request signed permission designating the authorized agent to submit the request or a properly executed power of attorney that describes you, your designated authorized agent, and the purpose of the designation. If you provide the authorized agent with signed permission, we request that you also verify your own identity with us directly and confirm that you provided the authorized agent permission to submit the request.

Contact Us for Additional Information

The Paul Revere Life Insurance Company is dedicated to ensuring that consumers understand their rights regarding the use of their personal information.  If you have any questions about this privacy Notice or any related policies or practices, please contact us at privacy@unum.com or 1-877-684-1241.

Colonial Life General Privacy Notice

Lea el aviso de privacidad 

At Colonial Life, we know the importance of protecting your privacy and are committed to clearly communicating how we collect and use your personal information.

This privacy notice ("Notice") describes the privacy practices of Colonial Life ("Colonial Life," "we," "us," and "our") a subsidiary of Unum Group, Inc. ("Unum"). This Notice governs our collection and use of the personal information we collect: (i) from individuals online through our websites; (ii) through our mobile applications; or (iii) any other collection that references or links to Unum.com/Privacy or directly to this Notice.

This Notice is intended to provide a broad overview of our privacy practices and is applicable to Colonial Life’s practices as a whole, unless superseded by a notice that addresses privacy under a specific law (e.g., GLBA, HIPAA, CCPA) or pursuant to a specified product, service, or agreement that applies to a subset of information, products, or individuals. Those notices may be found here or through the respective application or product landing page you utilize to sign up or register for such other product or service. 

HOW COLONIAL LIFE COLLECTS INFORMATION ABOUT YOU

Colonial Life may collect information about you in one or more of the following ways:

  • Directly from you, such as:
    • When you interact with our websites, mobile applications, surveys, or advertisements
    • When you interact with our call center or agents
    • When you apply for products or services from Colonial Life
    • When you submit, change, or update a claim under a policy
  • From third parties, such as:
    • Vendors and other service providers
    • Consumer reporting agencies
    • Brokers, agents, or employers applying for coverage or filing a claim on your behalf
    • Governmental agencies that maintain public records systems
  • Automatically from you, such as:
    • When you interact with our websites and mobile applications, we may use online technologies such as cookies, web beacons, pixels, and other similar technologies to collect information automatically
    • When you call our call center, we may collect your telephone number automatically

CATEGORIES OF INFORMATION COLONIAL LIFE COLLECTS ABOUT YOU

Colonial Life may collect the following general categories of information about you:

  • Account, application, and profile information, such as:
    • Name, address, date of birth, telephone number, Social Security number
    • Demographic information, such as household information, language, marital status, and dependents
    • Financial account, credit, or debit card information
    • Any other information provided to us through an application for our products or services
  • Internet, mobile application, and network activity information, such as:
    • I.P. address, unique device identifier, geolocation information
    • Technical usage information, browser visits, website user activity, online interaction and use of our websites through cookies
    • Social media profile information
  • Product and claims information, such as:
    • Products or services purchased from Colonial Life
    • Information provided by you when you file a claim, or we request for administration of a claim
    • Medical information and history
  • Professional or employment-related information, such as:
    • Occupation, title, and employer
    • Employment history
    • Education

HOW COLONIAL LIFE USES INFORMATION COLLECTED ABOUT YOU

Colonial Life primarily uses the information collected about you to provide you with our products and services.  Colonial Life also uses information to develop and improve our offerings, to market our products and services to you, and for other operational reasons.  Below please find some specific details about how Colonial Life may use your information.

  • To Provide Products and Services to You.  We may use your information to provide the Colonial Life products and services you have purchased or enrolled in, administer insurance claims or other service offerings; communicate with you regarding any products or services you have purchased or enrolled in; provide billing and payment services; or otherwise assist in the transaction you have engaged in with us.
  • To Provide Services to our Business Customers.  Some of Colonial Life’s services are offered to employers for their use in administering benefits for their employees. We may use information collected about you to provide these services to your employer.
  • To Analyze, Develop, and Improve our Products and Services.  We may use your information to improve or develop new products, analyze usage to determine the need for enhancements, or evaluate the market need for new products or services.
  • To Market our Products and Services.  We may use your information to provide you with materials regarding other products or services we offer that may be of interest to you.
  • For Operations and Regulatory Compliance.  We may use your information to detect security incidents; protect against fraud; assist in debugging or repairing errors that impact our websites, mobile applications, or services; audit our transactions with you; and comply with our legal obligations, resolve disputes, or to comply with government or law enforcement investigations, regulatory inquiries, or similar events.

HOW COLONIAL LIFE SHARES INFORMATION COLLECTED ABOUT YOU

Colonial Life does not sell your information to third parties.  To provide products and services to you or otherwise operate our business, we may, to the extent reasonably necessary, share information collected about you with third parties as described below. 

  • Within Unum.  Colonial Life is a subsidiary of Unum, which is made up of several distinct corporations and entities. We may share your information within our business for the purposes described above.
  • With Vendors or Service Providers.  We may share information with people or businesses who provide services to Colonial Life to the extent reasonably necessary to fulfill the purposes described above.
  • With Regulators and Governmental Entities.  As an insurer, Colonial Life is subject to oversight by various state and federal entities.  Part of this oversight involves Colonial Life responding to requests for information from government regulators.  We may share your information in response to a request from one of our state or federal regulators or as otherwise needed to comply with our obligations under applicable law or legal process.
  • As a Part a Corporate Transaction.  We may share information in connection with a planned or actual merger, sale, or acquisition related to our business.
  • To Other Parties for Legal Proceedings or to Prevent Harm.  We may share information when we reasonably believe it is necessary for the safety of individuals or property, is required for legal reporting, or to protect or enforce our legal rights.

HOW COLONIAL LIFE SAFEGUARDS INFORMATION COLLECTED ABOUT YOU

Colonial Life takes its obligation to protect the information it collects about you seriously. While no method of storing or transmitting information is guaranteed to be completely secure, we have implemented physical, administrative, and technical safeguards to help us protect your information. As part of our commitment to securing your information, we regularly review our security practices and evaluate products and services to better assist us in these efforts.

HOW COLONIAL LIFE USES COOKIES AND SIMILAR TECHNOLOGIES

As noted above, Colonial Life uses cookies and related technologies to automatically collect information regarding visitors to our websites and users of our mobile applications. We use these technologies to, among other things, detect fraud, provide website analytics, authenticate users, enhance user experience, and advertise our products and services to you.

We do not display non-Colonial Life advertising on our websites.  We do, however, engage online advertising services to display advertisements to you after you leave our site. These online advertising services may set cookies or similar technology on our website to collect information about your activities on our online platforms over time.

If you wish to limit the use of these cookies or similar technologies, most internet browsers provide you with tools to control cookies, including the ability to block, manage, and delete cookies from your device. Please be aware that if you block cookies in your browser settings, you may experience decreased functionality on our websites.

Currently, our website and mobile applications do respond to Global Privacy Control (GPC) signals.

THIRD PARTY LINKS ON COLONIAL LIFE'S WEBSITE

We may provide links to other websites not owned or controlled by Colonial Life on our websites or applications, including social media websites like Facebook, LinkedIn, or Twitter.  Colonial Life is not responsible for these third parties and their privacy practices may differ from ours. We encourage you to read the privacy statements of these linked sites if you have any questions about their practices.

CHILDREN’S PRIVACY

Colonial Life does not knowingly collect or solicit information from children under the age of thirteen (13). If you have questions or concerns regarding collection of personal information related to children, please contact us using the information in the “Contact” section below.

CHANGES TO THIS NOTICE

We may update this Notice from time to time. If we make material changes to this Notice, we will post the changes on this website and provide a new Notice effective date below. We encourage you to revisit this Notice periodically to ensure you are aware of any changes.

CONTACT COLONIAL LIFE’S PRIVACY TEAM

If you have questions or wish to contact us regarding this Notice, please reach out to us at:

Unum Group
Attn:  Privacy Office
2211 Congress Street, B267
Portland, Maine 04122
Or via email at privacy@unum.com. 

Effective date: 3/15/2023

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