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Unum U.K. Applicant Privacy Notice

Applicant Privacy Notice

In making an application for employment with Unum, Unum has a lawful basis to collect and process information about you. This privacy notice provides information to you on how your personal information is used as part of the recruitment process.

We are committed to meeting our data protection obligations and in accordance with the requirements of the Data Protection Act 2018 and the General Data Protection Regulations (GPDR) it is confirmed that:

  • The data controller is Unum, Milton Court, Dorking, RH4 3LZ
  • Details of Unum’s Data Protection Officer are available on our website, www.unum.co.uk

What information do we collect?

Unum collects and processes a range of information about you. This includes:

  • Your name, address and contact details, including email address and telephone number;
  • Details of your employment history, experience, skills and qualifications;
  • Information about your current level of remuneration, including benefits;
  • Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process.
  • Information about your entitlement to work in the UK.
  • Any adverse financial information recorded against the you and details of your inclusion on any expanded sanctions lists; and
  • Information about any criminal records recorded against you.

We collect this information in a number of ways including from CV’s provided at the time of your application, from driving licenses, passports or other identity documents collected through interviews or other forms of assessments such as psychometric tests where these are appropriate in the selection process.

We will also receive personal data about you from third parties, such as references supplied by previous employers, information from credit references agencies and information from criminal records checks permitted by law.

Personal data is stored in your personnel file in Workday Recruiter, the online portal used to make your application. This may also be stored within HR’s shared network drive and email system but will be updated into Workday Recruiter and deleted from the network drive/email system once we are satisfied that no further action is required.

Why do we process personal data?

We need to process your personal data to take the necessary steps required, with your agreement, prior to entering into an employment contract with you.

We need to process your data to ensure that we comply with our legal obligations, for example, to check that you are eligible to work in the UK before employment commences and we need to check for information about criminal convictions and offences.

Unum has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from applicants allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job.

We may process special categories of personal data such as information about health and disability to make reasonable adjustments for candidates where appropriate. We process such information to ensure that we carry out our obligations and exercise specific rights in relation to employment.

If your application is unsuccessful we will keep your personal data on file in case there are future employment opportunities for which you may suited. We will ask for your consent before keeping your data for this purpose and you are free to withdraw your consent at any time.

Who has access to this data?

Your information may be shared internally, including with members of the HR team, payroll, relevant business managers and IT staff if access to the data is necessary.

We share your data with third parties in order to obtain pre-employment, obtain background employment checks such as credit reference checks from Vero and criminal records checks from the Disclosure and Barring Service. We may also share your data with third parties in the context of a sale of some or all of our businesses in which case the data will be subject to confidentiality arrangements.

Unum UK is part of the Unum Group headquartered in the USA and therefore your data may be transferred outside the EEA to the USA and is transferred on the basis of a Data Transfer Agreement between Unum Group and Unum UK.

How we protect personal data

We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. Access to personal data is restricted to the needs of each role within Unum.

How long do we keep your personal data for?

If your application is unsuccessful and if you agree, we will hold your personal data on file for 2 years after the end of the relevant recruitment process for consideration for future employment opportunities. At the end of the period, your data will be deleted.

If your application is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. You will be provided with a new privacy notice as an employee.

Your rights

As a data subject, you have a number of rights. You can:

  • Access and obtain a copy of your data on request;
  • Require us to change incorrect or incomplete data;
  • Require us to delete or stop processing your data, for example where it is no longer necessary for the purposes of processing; and
  • Object to the processing of your data where we are relying on our legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights you should contact the Data Protection team on dataprotectionqueries@unum.co.uk

If you believe that we have not complied with your data protection rights you can complain to the Information Commissioner.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to us during the recruitment process but if you do not provide the information we may not be able to process your application properly or at all.

Automated decision making

Unum does not base any recruitment decisions solely on automated decision making.

Colonial Life General Privacy Notice

Lea el aviso de privacidad 

At Colonial Life, we know the importance of protecting your privacy and are committed to clearly communicating how we collect and use your personal information.

This privacy notice ("Notice") describes the privacy practices of Colonial Life ("Colonial Life," "we," "us," and "our") a subsidiary of Unum Group, Inc. ("Unum"). This Notice governs our collection and use of the personal information we collect: (i) from individuals online through our websites; (ii) through our mobile applications; or (iii) any other collection that references or links to Unum.com/Privacy or directly to this Notice.

This Notice is intended to provide a broad overview of our privacy practices and is applicable to Colonial Life’s practices as a whole, unless superseded by a notice that addresses privacy under a specific law (e.g., GLBA, HIPAA, CCPA) or pursuant to a specified product, service, or agreement that applies to a subset of information, products, or individuals. Those notices may be found here or through the respective application or product landing page you utilize to sign up or register for such other product or service. 

HOW COLONIAL LIFE COLLECTS INFORMATION ABOUT YOU

Colonial Life may collect information about you in one or more of the following ways:

  • Directly from you, such as:
    • When you interact with our websites, mobile applications, surveys, or advertisements
    • When you interact with our call center or agents
    • When you apply for products or services from Colonial Life
    • When you submit, change, or update a claim under a policy
  • From third parties, such as:
    • Vendors and other service providers
    • Consumer reporting agencies
    • Brokers, agents, or employers applying for coverage or filing a claim on your behalf
    • Governmental agencies that maintain public records systems
  • Automatically from you, such as:
    • When you interact with our websites and mobile applications, we may use online technologies such as cookies, web beacons, pixels, and other similar technologies to collect information automatically
    • When you call our call center, we may collect your telephone number automatically

CATEGORIES OF INFORMATION COLONIAL LIFE COLLECTS ABOUT YOU

Colonial Life may collect the following general categories of information about you:

  • Account, application, and profile information, such as:
    • Name, address, date of birth, telephone number, Social Security number
    • Demographic information, such as household information, language, marital status, and dependents
    • Financial account, credit, or debit card information
    • Any other information provided to us through an application for our products or services
  • Internet, mobile application, and network activity information, such as:
    • I.P. address, unique device identifier, geolocation information
    • Technical usage information, browser visits, website user activity, online interaction and use of our websites through cookies
    • Social media profile information
  • Product and claims information, such as:
    • Products or services purchased from Colonial Life
    • Information provided by you when you file a claim, or we request for administration of a claim
    • Medical information and history
  • Professional or employment-related information, such as:
    • Occupation, title, and employer
    • Employment history
    • Education

HOW COLONIAL LIFE USES INFORMATION COLLECTED ABOUT YOU

Colonial Life primarily uses the information collected about you to provide you with our products and services.  Colonial Life also uses information to develop and improve our offerings, to market our products and services to you, and for other operational reasons.  Below please find some specific details about how Colonial Life may use your information.

  • To Provide Products and Services to You.  We may use your information to provide the Colonial Life products and services you have purchased or enrolled in, administer insurance claims or other service offerings; communicate with you regarding any products or services you have purchased or enrolled in; provide billing and payment services; or otherwise assist in the transaction you have engaged in with us.
  • To Provide Services to our Business Customers.  Some of Colonial Life’s services are offered to employers for their use in administering benefits for their employees. We may use information collected about you to provide these services to your employer.
  • To Analyze, Develop, and Improve our Products and Services.  We may use your information to improve or develop new products, analyze usage to determine the need for enhancements, or evaluate the market need for new products or services.
  • To Market our Products and Services.  We may use your information to provide you with materials regarding other products or services we offer that may be of interest to you.
  • For Operations and Regulatory Compliance.  We may use your information to detect security incidents; protect against fraud; assist in debugging or repairing errors that impact our websites, mobile applications, or services; audit our transactions with you; and comply with our legal obligations, resolve disputes, or to comply with government or law enforcement investigations, regulatory inquiries, or similar events.

HOW COLONIAL LIFE SHARES INFORMATION COLLECTED ABOUT YOU

Colonial Life does not sell your information to third parties.  To provide products and services to you or otherwise operate our business, we may, to the extent reasonably necessary, share information collected about you with third parties as described below. 

  • Within Unum.  Colonial Life is a subsidiary of Unum, which is made up of several distinct corporations and entities. We may share your information within our business for the purposes described above.
  • With Vendors or Service Providers.  We may share information with people or businesses who provide services to Colonial Life to the extent reasonably necessary to fulfill the purposes described above.
  • With Regulators and Governmental Entities.  As an insurer, Colonial Life is subject to oversight by various state and federal entities.  Part of this oversight involves Colonial Life responding to requests for information from government regulators.  We may share your information in response to a request from one of our state or federal regulators or as otherwise needed to comply with our obligations under applicable law or legal process.
  • As a Part a Corporate Transaction.  We may share information in connection with a planned or actual merger, sale, or acquisition related to our business.
  • To Other Parties for Legal Proceedings or to Prevent Harm.  We may share information when we reasonably believe it is necessary for the safety of individuals or property, is required for legal reporting, or to protect or enforce our legal rights.

HOW COLONIAL LIFE SAFEGUARDS INFORMATION COLLECTED ABOUT YOU

Colonial Life takes its obligation to protect the information it collects about you seriously. While no method of storing or transmitting information is guaranteed to be completely secure, we have implemented physical, administrative, and technical safeguards to help us protect your information. As part of our commitment to securing your information, we regularly review our security practices and evaluate products and services to better assist us in these efforts.

HOW COLONIAL LIFE USES COOKIES AND SIMILAR TECHNOLOGIES

As noted above, Colonial Life uses cookies and related technologies to automatically collect information regarding visitors to our websites and users of our mobile applications. We use these technologies to, among other things, detect fraud, provide website analytics, authenticate users, enhance user experience, and advertise our products and services to you.

We do not display non-Colonial Life advertising on our websites.  We do, however, engage online advertising services to display advertisements to you after you leave our site. These online advertising services may set cookies or similar technology on our website to collect information about your activities on our online platforms over time.

If you wish to limit the use of these cookies or similar technologies, most internet browsers provide you with tools to control cookies, including the ability to block, manage, and delete cookies from your device. Please be aware that if you block cookies in your browser settings, you may experience decreased functionality on our websites.

Currently, our website and mobile applications do respond to Global Privacy Control (GPC) signals.

THIRD PARTY LINKS ON COLONIAL LIFE'S WEBSITE

We may provide links to other websites not owned or controlled by Colonial Life on our websites or applications, including social media websites like Facebook, LinkedIn, or Twitter.  Colonial Life is not responsible for these third parties and their privacy practices may differ from ours. We encourage you to read the privacy statements of these linked sites if you have any questions about their practices.

CHILDREN’S PRIVACY

Colonial Life does not knowingly collect or solicit information from children under the age of thirteen (13). If you have questions or concerns regarding collection of personal information related to children, please contact us using the information in the “Contact” section below.

CHANGES TO THIS NOTICE

We may update this Notice from time to time. If we make material changes to this Notice, we will post the changes on this website and provide a new Notice effective date below. We encourage you to revisit this Notice periodically to ensure you are aware of any changes.

CONTACT COLONIAL LIFE’S PRIVACY TEAM

If you have questions or wish to contact us regarding this Notice, please reach out to us at:

Unum Group
Attn:  Privacy Office
2211 Congress Street, B267
Portland, Maine 04122
Or via email at privacy@unum.com. 

Effective date: 3/15/2023

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